Last updated: 6 February 2026
BlankSim Limited (“we”, “us”, “our”, or “BlankSim”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website blanksim.co.uk (the “Website”) or use our services.
This Privacy Policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Please read this Privacy Policy carefully. By using our Website or services, you agree to the collection and use of information in accordance with this policy.
1. Data Controller
BlankSim Limited is the data controller responsible for your personal data. Our contact details are:
Company Name: BlankSim Limited
Email: privacy@blanksim.co.uk
Website: www.blanksim.co.uk
2. Information We Collect
We collect several types of information from and about users of our Website and services, including:
2.1 Personal Data
Personal data means any information about an individual from which that person can be identified. We may collect the following personal data:
• Identity data: name, username, title, date of birth
• Contact data: email address, telephone number, postal address
• Financial data: payment card details, bank account information
• Transaction data: details about payments and services you have purchased from us
• Technical data: IP address, browser type, device information, operating system
• Usage data: information about how you use our Website and services
• Marketing and communications data: your preferences in receiving marketing from us
2.2 Special Categories of Personal Data
We do not generally collect special categories of personal data (such as details about your race, ethnicity, religious beliefs, sexual orientation, political opinions, health, or biometric data) unless required for specific regulatory or contractual purposes, in which case we will obtain your explicit consent.
2.3 How We Collect Your Data
We collect personal data through:
• Direct interactions: when you fill in forms, correspond with us, or provide information when purchasing services
• Automated technologies: as you interact with our Website, we may automatically collect technical data using cookies and similar technologies
• Third parties: from analytics providers, payment processors, and business partners
3. How We Use Your Information
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
• To provide and maintain our services to you
• To process transactions and manage payments
• To communicate with you about your account or services
• To send you administrative information, updates, and service-related announcements
• To improve our Website and services
• To detect, prevent, and address technical issues or security concerns
• To comply with legal and regulatory obligations
• To send marketing communications where you have opted in or where we have a legitimate interest
4. Legal Basis for Processing
We will only process your personal data where we have a legal basis to do so. The legal bases we rely on include:
• Consent: You have given clear consent for us to process your personal data for a specific purpose
• Contract: Processing is necessary for the performance of a contract with you
• Legal obligation: Processing is necessary to comply with our legal obligations
• Legitimate interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party, provided your interests and rights do not override those interests
5. Sharing Your Information
We may share your personal data with the following categories of recipients:
• Service providers: Third-party companies that provide services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service
• Business partners: Telecommunications providers and other partners who enable us to deliver our services
• Professional advisers: Lawyers, auditors, insurers, and other professional advisers
• Regulatory authorities: Government bodies and regulatory authorities where required by law
• Business transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
6. International Transfers
Some of our service providers may be based outside the United Kingdom and the European Economic Area (EEA). Where we transfer your personal data outside the UK or EEA, we ensure appropriate safeguards are in place, such as:
• Standard contractual clauses approved by the UK Information Commissioner’s Office
• Transfers to countries with an adequacy decision from the UK government
• Other legally approved transfer mechanisms
7. Data Security
We have implemented appropriate technical and organisational security measures to protect your personal data against unauthorised or unlawful processing, accidental loss, destruction, or damage. These measures include:
• Encryption of data in transit and at rest
• Access controls and authentication measures
• Regular security assessments and monitoring
• Staff training on data protection and security
While we strive to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your data.
8. Data Retention
We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.
To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure, the purposes for which we process your data, whether we can achieve those purposes through other means, and applicable legal requirements.
Generally, we retain:
• Customer account data for the duration of the business relationship and up to 7 years after termination for accounting and legal purposes
• Marketing data until you unsubscribe or request deletion
• Technical and usage data for up to 2 years for analytics purposes
9. Your Data Protection Rights
Under the UK GDPR, you have the following rights:
• Right of access: You have the right to request copies of your personal data
• Right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete
• Right to erasure: You have the right to request that we erase your personal data under certain circumstances
• Right to restrict processing: You have the right to request that we restrict the processing of your personal data under certain circumstances
• Right to object to processing: You have the right to object to our processing of your personal data under certain circumstances
• Right to data portability: You have the right to request that we transfer the data we have collected to another organisation, or directly to you, under certain circumstances
To exercise any of these rights, please contact us at privacy@blanksim.co.uk. We will respond to your request within one month, although we may extend this period by two further months where necessary.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues. You can contact the ICO at www.ico.org.uk
10. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Website and store certain information. For detailed information about the cookies we use and how to manage them, please refer to our Cookie Policy.
11. Third-Party Websites
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party websites you visit.
12. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us so we can delete such information.
13. Marketing Communications
We may use your personal data to send you marketing communications about our products and services where:
• You have given us consent to do so, or
• We have a legitimate interest in doing so and your interests do not override this
You have the right to opt out of receiving marketing communications at any time by:
• Using the unsubscribe link in any marketing email we send you
• Contacting us at privacy@blanksim.co.uk
14. Automated Decision-Making
We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects you.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last updated” date.
We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
16. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@blanksim.co.uk
Website: www.blanksim.co.uk
Data Protection Officer: dpo@blanksim.co.uk